Product complaint

Is your comfort product broken?

Please fill out the form at the bottom of the page and we will help you as soon as possible.

If you have a massage chair with a service agreement, it is important to have your serial number written on immediately. The serial number is located on the back of the chair in a white or black sticker.

If it is a small product, just attach your receipt in the form below.

Please note that a video can be uploaded directly if you use your phone, which will speed up your processing time.