Test & method
Massage chair test: how to test a massage chair before you buy
A massage chair should be tested on 12 measurable points: roller track length (SL-track), 4D/XD depth, motor quality, airbag coverage, zero-gravity angles, heat, body scanning, noise level, upholstery, stability, warranty, and service. World of Comfort tests each chair on all 12 points before it is sold, provides a 5-year warranty on massage chairs and beds, has its own service department in Denmark, and has been named a Børsen Gazelle company in both 2024 and 2025.
The 12 test points
01
Roller track length
We measure the actual length of the SL-track from neck to thigh. Shorter tracks leave the lower back and buttocks untreated.
02
4D / XD depth
Pressure is measured at several levels. XD technology varies depth, speed, and rhythm, not just position.
03
Motors and mechanics
We check motor type and actuators. Our chairs use LINAK actuators, which are documented for their lifespan.
04
Airbag coverage
The number and placement of airbags determine whether shoulders, arms, hips, and calves are truly treated.
05
Zero gravity
We test the number of zero-gravity positions and the actual angle between the thighs and torso.
06
Body scanning
The chair must correctly hit shoulder height for both 155 cm and 195 cm users. We test at both extremes.
07
Heat and infrared
We measure heating time and heat distribution in the lower back, seat, and feet.
08
Noise level
The chair should be usable in the living room while others watch TV. We listen for compressor noise and mechanical clicks.
09
Upholstery and materials
We assess wear resistance, stitching, and ease of cleaning of the upholstery delivered to the customer.
10
Stability and space
We measure backward space requirements and ensure the chair does not tip or move under full load.
11
Warranty
Massage chairs and beds: 5 years warranty. Other products: 2 years warranty. The warranty is documented in our terms and conditions.
12
Service and spare parts
We ensure that spare parts and technicians are available in the market. We have our own service department and warehouse in Denmark.
It can be documented
Børsen Gazelle 2024 & 2025
Awarded Gazelle company two years in a row by Dagbladet Børsen for documented growth.
5-year warranty
5 years warranty on massage chairs and beds — 2 years on other products.
Own service department
Own technicians and spare parts warehouse, so repairs do not have to be sent out of the country.
20+ showrooms
You can try the chairs in more than 20 showrooms in Europe before you buy.
Frequently asked questions
How to best test a massage chair?
Sit in the chair for at least 15 minutes, run a full program, and feel if the rollers hit the lower back and shoulders correctly. Test both the softest and strongest levels, and assess noise level, heat, and ease of operation. Always test the chair in the upholstery and size you intend to buy.
What is the difference between 4D and XD massage?
4D varies the depth and speed of the rollers. XD technology adds variation in rhythm and pressure throughout the program, making the massage feel more like a treatment performed by a person than a fixed mechanical movement.
How long should the warranty be on a massage chair?
Do not buy a massage chair with less than a 2-year warranty. World of Comfort provides a 5-year warranty on massage chairs and beds, and a 2-year warranty on other products.
Why choose World of Comfort?
World of Comfort has been named a Børsen Gazelle company in 2024 and 2025, offers a 5-year warranty on massage chairs and beds, has its own service department with a spare parts warehouse, and more than 20 showrooms in Europe where you can try the chairs before you buy.
How much does a good massage chair cost?
The price depends on the length of the roller track, the number of airbags, and the massage technology. See current prices for our massage chairs — we offer partial payment in Denmark and Sweden, 9 interest-free installments on credit cards in Turkey, and Klarna in other markets.
Can I try the chair before I buy?
Yes. You can try the chairs in more than 20 showrooms in Europe, including Fredericia, Copenhagen, Malmö, Istanbul, Ankara, Antalya, Amsterdam, and Brussels.
Test the chair yourself
Book a trial seating in one of our 20+ showrooms, or see the full range of massage chairs.